Charlotte’s week!

Charlottes Blog WC 13th April 2020

Hello all, what lovely weather we are being blessed with these past few weeks. Hopefully, you have all been able to safely enjoy the weather in your gardens or during your exercise. I am fair skinned, so I have to be careful in the sun, but it makes me happy to feel the sun on my skin.

This week I have been doing some professional development, I have started an online course in Health and Social care, and I am really enjoying it so far. Its great exploring more aspects about the industry I work in and understanding what goes into different roles. I am about halfway through the course and so far I’ve really enjoyed the topic on Multi-Agency working and also the legislations and Regulations for each topic. At the SUN Network, we encourage Multi-Agency collaborative working. The barriers to effective multi-agency working and barriers to information sharing sections were interesting as I always want to think about ways to over come this in order to benefit service users.

I am continuing to contact people to get their feedback on the experience they had with the Primary Care Mental Health service. We are also asking if people would like to give us some feedback on the kinds of support mental health services could be offering to help you during this pandemic. If you would like to, you can provide your feedback anonymously via our online survey, just click here and you will be taken to it. We are using your feedback to inform commissioners, mental health and drug and alcohol services as to what service users want and need during this time and what support would be useful. We would enjoy hearing from you and listening to your feedback. We are also asking the commissioners for feedback on your frequently asked questions so watch this space for answers coming soon.
We’d love to hear from those who have accessed mental health and or drug and alcohol services during this pandemic and what their experiences were. Whether it was a phone call, online group, video chat, or distance meeting that you attended, we would love to hear how you found it so we can share this with other service users, commissioners and mental health and drug and alcohol services. Good or bad, every experience matters and your feedback is influencing services.
Updates on services /support.
For those of you who do not know, Lifeline is a Free Mental health helpline in Cambridgeshire and Peterborough. Lifeline offer confidential and anonymous listening support and information for anyone who may be experiencing some mental health challenges. Lifeline have extended their opening hours and Lifeline is now open from 2pm until 11pm every day. Just call 0808 808 2121 to speak to a trained volunteer.
Qwell is an adult’s online wellbeing support app, where you can access up to a maximum of 6 online counselling sessions for free. CPSL Mind are offering it as part of their Good Life Service. You can access Qwell via this link and find out more about CPSL Mind’s Good Life Service here.
Attend anywhere video conferencing, is a secure NHS video call service for consultations between healthcare professional and patients. It works on a PC, Mac, or an iOS/Android device, using either a Google Chrome or Apple Safari browser and is free to use, you do not need an account to access this. More information can be found at this website
The First Response Service, 111 option 2, is still available.
CPFT Psychological Wellbeing Service (IAPT) are still accepting referrals. They are advising to refer using their online referral due to decreased capacity for referrals via their helpline.
Keep Your Head is being regularly updated and has updates from services accessible online. Resources that are accessible at the moment are listed on this following link

We have had lots of feedback around how people are staying well during this lockdown which I would like to share with you all: Being creative and taking part in some hobbies, like gardening. Watching free online webcam such as zoo’s and museums. Virtually connecting with family and friends. Keeping mood diaries. Trying out Yoga, Mindfulness, and puzzles. Going for a walk. Listening to music and watching relaxing videos.
I personally have been going on walks with my husband, enjoying the weather, and eating my Easter eggs from the weekend.

Stay connected and share with us what you have been doing to stay well. We would love to hear from you.

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